Header Image: About Us

About Us

As a plumber in Colchester we offer a reliable, affordable and proffesional Plumbing and Heating Service to Colchester and the surrounding areas. We specialise in boiler changes both gas and oil, but offer a full Plumbing and Heating service from repairing a dripping tap to installing a full central heating system.

We started our own Company in 1990 after completing a comprehensive 5 year apprenticeship working for a local Company within the Colchester area and continued to gain further experience with the same Company for a further 2 years.

We have now employed our youngest son (Matthew) into the family run business.  He is fully qualified and Gas Safe registered following a 4 year,  day release apprenticeship at Colchester Institute.

Customer Feedback

I would like to thank you for all your help and pass on my thanks to Matthew for the friendly and speedy way he carried out the work.

M Wadmore 18.10.23

Thank you for all your help it was much appreciated

Ms Wooldridge 12.10.23

“Thank you so much fora great service.  We were and are grateful to you for helping us out so quickly.”

S Annison 07/02/23

Dear Tracey,

Thank you for your lovely email. Invoice duly paid and as always we thank you for an excellent job and sound and helpful advice.

Everyone’s happy and it just remains for us to wish you all a Happy Christmas and a well-deserved rest!

With our best wishes

Bob and Sarah Oakley  05.01.22

We just wanted to add a bit of feedback. The service from start to finish was excellent; you replied promptly to the initial enquiry, arranged a date to asses the work, Paul turned up (sounds obvious, but others didn’t), provided a quote (again obvious but others didn’t) and arranged a date for the work. 

On top of that the young man who carried out the work – your son I believe – was prompt, courteous and a genuine pleasure to deal with. 

Rest assured now that we have found you we will not look at Check-a-trade for plumbing or heating help ever again!

Scott & Karen  Bennett 

Tendring 26.05.2021

Very pleased with the service, I will keep your details for any future requirements. 

Mr Rushton

Colchester 13.4.21

It gives such peace of mind to know that I have found a company that is so reliable and trustworthy. You have no idea how much that means to me.

Thanks again

Mrs Harrington

Tiptree 14.11.20

Thank you for your expertise and advice.

We are Happy Customers

Mr Ellicott

Clacton 28/10/20

Paul just wanted to say your young man Matt has just completed my jobs and is a credit to you and your business.

Thank you very much

Miss Thornley

Gt Oakley 19/10/20

Just wish to express our appreciation of Matt’s very courteous manor and professionalism in dealing with our problem.

It is nice to see a young man working so professionally,

Many Thanks

Mr Doe

Highwoods Colchester 16/10/20

The installation went very well and we are delighted to have our new boiler up and running! I will not miss the chance to recommend your services to our friends.

Best regards,

Mr Girard

Manningtree, 21.09.2020

Wanted to say a huge thank you. The guys done a great job and very friendly – very impressed.

Mrs Wright, Colchester August ’20

Many thanks for the excellent work carried out on fitting our new boiler.

V Gould, Layer June ’20

Paul’s workmanship is second to none. And your customer service has been superb and a pleasure
I would not hesitate to recommend you
Many thanks again and take care,

Rob Crawford, Colchester April ’20

Thank you for the professional and friendly service you provide

R Pepper, Colchester, Dedham December ’19

Please pass on my thanks to Matt, who completed the job so neatly, efficiently and cleanly. No one would have known that he’d been! We are really pleased with the four new radiators, and very grateful to you all for your friendly and excellent service.

A Buttery, Dedham October ’19

Thank you for your excellent work and service

Mr Oakley, Dedham, December  ’19

Please pass on my thanks to Matt, who completed the job so neatly, efficiently and cleanly. No one would have known that he’d been! We are really pleased with the four new radiators, and very grateful to you all for your friendly and excellent service.

Mrs Buttery, Dedham, October ’19

Matthew did a wonderful job

Mrs Fitzjohn, Lawford, October ’19

Thank you for a cheerful and efficient service

Mr Wilson, Copford, October ’19

Thank you for the excellent work your son has done in our home.
We look forward to having more work done for us.

Mrs Winch, Colchester,  September ’19

Thank you  for a great job swiftly executed

Mr Wilson, Copford, September 19

It’s always nice to receive positive feedback for our work, and we would like to share some of those comments here…

I would like to thank you for all your help and please thank Matthew for the friendly and speedy way he carried out the work to service my boiler.

M Wadmore, Lexden, 19.05.19

To Paul, Tracey and Matt.

Just to thank you for a super job on the complete re-fit of our bathroom in double quick time. We are so pleased with the result and all our visitors say the same when we show it off. Needless to say, we will continue to highly recommend you all. We’ve got more work for you later in the year!!!
Regards to you all.

Peter & Christine Barnett 25/02/2019

Dear Paul Tracey & Matthew

Just to say thank you for all your help and advice you have given me  over the years.

John and I always appreciated the re-assurance of knowing that you would keep our heating and hot water working in all the many houses we lived in over the years.

I Know I will miss our chats and will find it difficult to find a replacement as reliable and friendly as you are.

Are you sure you can’t manage a yearly trip to Yorkshire?.  It would be good to see, maybe bring your gear just in case.

With very best wishes

Margaret Shannon Brightlingsea 27/9/18

We are writing to say ‘Thank You’ for arranging our boiler installation earlier than originally scheduled.  We do appreciate your help and John was so pleased to have the heating on over the weekend as he recovers from his shoulder operation and not able to move about as much as he would like yet.

Please pass on our thanks to Paul and Norman – a job well done – they were considerate and courteous throughout the whole installation.

Waylen – Manningtree 24/9/18

“I write to thank you for the excellent job that you have done for me on the new boiler and ancillary work connected with it. I found the price to be very competitive with others that I received and the work was carried out with no mess or problems. It was also completed in the time stated with a happy attitude, both my wife and myself will have no hesitation recommending you to others.

Thank you for dealing with our boiler change so efficiently, we would be willing to recommend your services to anyone.

B & M Squirrell Stanway 15/08/18

Many thanks for a job well done. Regards to Matt

Mr Bovington Colchester 22/05/18

Thank you for a good service

Mrs Streatfield Rowhedge 17/05/18

Thanks so much for your good workmanship, care and professionalism in fitting Mum’s new shower

Mrs Monckton Rickett – Lawford 28/04/18

Our thanks for the prompt attendance to fix the problem.  We now have your contact details on file should we require a plumber in the future.

We shall of course be recommending Paul should we be asked for a plumber.

Kind regards

Mr Hilton – Elmstead Market 16/02/18

Many thanks to you all (and that’s including you Tracey!!) for my lovely bathroom.

L Goodfellow, 02/12/17

I just wanted to thank you for replacing the pump in the airing cupboard recently.We cannot believe how quickly the house is warming up now – what a difference!

L Campbell, 25/11/17

Thank you for your work on our bathroom.
It was very professionally carried out.

K Breton, East Bergholt 17/11/2017

A big thank you to the Wareing family for looking after us so well and keeping us warm!! Please keep the reminders coming in for future service dates. You should be hearing from our daughter soon who needs a boiler service and we shall not hesitate to recommend you to any friends who need similar help.

D Webb, Lawford 28/1/17

Thank you very much for the friendly efficient service; We will not hesitate to recommend you to friends

C Masters, Lawford    2/3/16

Paul & Matthew

Thank you for coming to see us as soon as you could.  The new pump works wonders the place has never been so warm.

 Gill & Roy Sargent, Colchester   6/11/15

Thank you for your good service

J Cobbold, Stanway   9/10/15


A big thank you once again for saving our Christmas and new year holiday.

Chris & Barry Taylor, Great Bromley   27/1/15

Dear Paul

Just a note to say a big thank you and to your wife for always being helpful – it was such a relief to get the boiler sorted.

Thanks again

S Chatwin, Ardleigh   2/1/15

Thank you for a professional job, done in a timely fashion.
All the best for Christmas and the New Year

M Brown, Great Bromley   29/11/14

Quick, efficient and a neat and tidy job.  Thank you so much.  You will be recommended.

Kind Regards

G Morley, Bradfield   13/11/14

Paul and Tracey, I have to inform you that my mother has now moved permanently into a care home.
I want to thank you for all the assistance you have given me and particularly for the urgent repairs and replacements you carried out, working sensitively around my mother and ensuring her safety. I would be very happy to recommend you to any future customers.
I have passed on your contact details as well as all the documentation relating to the central heating boiler and hopefully new owners will want to make use of your services.
Once again, many thanks – I would have been in real difficulties without your help.

Best wishes to you both for the future,

Ian Gray, Great Bromley   2/10/14

I would like to say that Mr Wareing was a very efficient and polite person.  I hope I can call him back for any plumbing work.

V Watson, Rowhedge   11/10/14

Dear Paul,
Thank you for fitting our rather precarious time requirements around your schedule and for making such a good job of the work – everything is working well.  Thanks, too, for putting us in touch with your contact electrician and tiler with whose work we are also very pleased.  A final word of thanks to your good lady whose extreme patience in pulling together all the strands of the work made things so much easier for us.

With kind regards.

Chris Bailey, Ardleigh   30/8/14

You’re always our first port of call when it comes to Plumbing and Heating, such prompt, reliable and friendly service. Just how it should be. We never hesitate to recommend you to our friends.

Mr I. Taylor, Colchester   13/7/14

Thank you for a very good service. All good wishes 17/06/2014

Mrs A Streatfield Rowhedge   17/6/14

Thank you for your prompt service 15/06/2014

Mr R Catermole St Johns Colchester   15/9/14

Thank you again for a very good job!”

Mr T. Ripo, Arlesford   15/3/2014